Why Is Instagram Integration Not Working?

Troubleshoot issues when Instagram integration cannot be connected.

Short Answer

Instagram connection requires a Professional Instagram account linked to a Facebook Page.

Before You Start

Before you begin, confirm the following:

• Your Instagram account type is Business or Creator.
• The Instagram account is linked to a Facebook Page.
• You can manage that Facebook Page.

Step-by-Step

1. Confirm your Instagram account is Professional (Business or Creator) and linked to a Facebook Page.

2. In the integrations list, click Connect next to Instagram.

3. Select the Facebook profile to use for this connection.

4. Click Continue to confirm the selected Facebook account.

5. Click Get started.

6. Choose the Instagram profile you want to connect.

7. Select the Facebook Page NoimosAI can access.

8. Click Continue to grant access to the selected Facebook business asset.

9. Click Continue after selecting which Instagram account access to allow.

10. Click Save to finalize permissions.

11. Click Got it to complete setup and return to NoimosAI.

Related

• Why Is Facebook Integration Not Working?
• How Can I Contact Support?